Privacy Policy
At UXLift Professional Web Design Agency, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
Last Updated: December 2024
Effective Date: December 1, 2024
Our Commitment to Your Privacy
UXLift Professional Web Design Agency ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at uxlift.company and use our services.
We design this policy to be transparent about our data practices and to help you understand how your personal information is collected, used, and protected when you interact with our digital presence and web design services.
By using our website and services, you consent to the data practices described in this Privacy Policy.
Information We Collect
We collect various types of information to provide and improve our web design services to you.
Personal Information
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Contact Information: Name, email address, phone number, and mailing address when you contact us or request our services.
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Business Information: Company name, business address, industry, and organizational details for project planning.
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Communication Records: Information from your interactions with our team via email, phone, or contact forms.
Technical Information
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Device Information: IP address, browser type, operating system, and device specifications.
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Usage Data: Pages visited, time spent on our website, clickstream data, and referral sources.
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Cookies and Tracking: Information collected through cookies and similar tracking technologies.
How We Use Your Information
We use your personal information for specific, legitimate business purposes related to our web design services.
Service Provision
To provide, maintain, and improve our web design services, including project management, client communication, and service delivery.
Communication
To respond to your inquiries, provide customer support, send project updates, and maintain ongoing client relationships.
Marketing
To send promotional materials about our services, newsletters, and updates about web design trends (with your consent).
Legal Compliance
To comply with applicable laws, regulations, and legal processes, and to protect our rights and interests.
Analytics
To analyze website usage patterns, improve user experience, and optimize our service offerings.
Security
To detect, prevent, and respond to security incidents, fraud, and other unauthorized access to our systems.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in specific circumstances.
Service Providers
We work with trusted third-party service providers who assist us in operating our website, conducting business, or serving our clients. These providers have access to personal information only to perform these tasks on our behalf and are obligated not to disclose or use the information for any other purpose.
Examples: Web hosting services, payment processors, email service providers, analytics tools, and project management platforms.
Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:
- Comply with legal obligations or regulatory requirements
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our terms of service and policies
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information.
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure server infrastructure with regular security updates
- Firewalls and intrusion detection systems
- Regular security audits and vulnerability assessments
- Multi-factor authentication for system access
Organizational Safeguards
- Employee training on data protection and privacy
- Access controls and role-based permissions
- Confidentiality agreements with all personnel
- Data minimization and retention policies
- Incident response and breach notification procedures
Important Security Notice
While we implement strong security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will promptly notify you if we become aware of any data breaches that may affect your personal information.
Your Rights and Choices
You have important rights regarding your personal information. You can exercise these rights at any time.
Access and Portability
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Right to Access: Request copies of your personal information we hold
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Data Portability: Receive your data in a structured, machine-readable format
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Information Request: Ask for details about how we process your data
Correction and Deletion
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Right to Rectification: Correct inaccurate or incomplete information
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Right to Erasure: Request deletion of your personal information
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Update Preferences: Modify your communication and marketing preferences
How to Exercise Your Rights
Email Us
Send your request to our Privacy Team
Call Us
Speak directly with our Privacy Officer
Written Request
Submit a formal written request
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze website performance.
Types of Cookies We Use
Essential Cookies
Required for basic website functionality and security
Performance Cookies
Help us understand how visitors interact with our website
Functionality Cookies
Remember your preferences and enhance your experience
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness
Managing Your Cookie Preferences
You can control and manage cookies in various ways. Please note that restricting cookies may impact the functionality of our website.
Browser Settings
Most browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies or alert you when cookies are being sent.
Cookie Preference Center
Visit our page to customize your preferences for different types of cookies.
Opt-Out Tools
You can opt out of targeted advertising cookies using industry opt-out tools such as the Digital Advertising Alliance's opt-out page.
Third-Party Services
We work with trusted third-party services to enhance our website functionality and provide better services.
Analytics Services
We use analytics services to understand how visitors interact with our website. These services may collect information about your use of other websites.
Providers: Google Analytics, Adobe Analytics, and similar platforms
Email and Communication Services
We use email service providers to send newsletters, project updates, and important communications related to our services.
Providers: Mailchimp, SendGrid, and similar email platforms
Payment Processing
When you make payments for our services, your payment information is processed securely by trusted payment processors. We do not store your credit card information.
Providers: Stripe, PayPal, and secure payment gateways
Website Performance and Security
We use services that help optimize website performance, provide security features, and ensure reliable uptime for our clients' websites.
Providers: Cloudflare, AWS, and performance monitoring services
Data Protection Commitment
All our third-party service providers are carefully selected and contractually required to protect your personal information in accordance with applicable data protection laws.
Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Our website and services are designed for businesses and adults. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
What to Do If We Discover Children's Information
If we inadvertently collect personal information from children under 13, we will:
- Promptly delete such information from our systems
- Notify parents or guardians if required by law
- Implement additional measures to prevent future collection
For users in jurisdictions where the age of consent is higher than 13, we comply with local laws regarding the collection of personal information from minors.
International Data Transfers
Your information may be transferred to and processed in countries other than your own.
UXLift Professional Web Design Agency operates from the Philippines and provides services to clients worldwide. Your personal information may be transferred to, stored, and processed in the Philippines or other countries where our service providers maintain facilities.
Data Protection Measures
When transferring your personal information internationally, we ensure:
- Adequate level of data protection in destination countries
- Appropriate safeguards for data transfers (such as Standard Contractual Clauses)
- Compliance with applicable data protection laws
- Regular monitoring of international data transfer compliance
By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
Updates to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.
We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this policy and may notify you through our website or by email if the changes are significant.
Types of Updates
- • Changes in data collection practices
- • New third-party integrations
- • Legal or regulatory requirements
- • Service improvements
Notification Methods
- • Website banner or alert
- • Email notification to subscribers
- • Updated policy version posted
- • Social media announcements
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have questions about this Privacy Policy or want to exercise your rights, please contact us.
Get in Touch
Our Office
UXLift Professional Web Design Agency
Okada Manila, Parañaque City
Metro Manila, Philippines
Phone
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM PHT
Saturday - Sunday: Closed
Privacy Request Form
Response Time Commitment
We will respond to your privacy request within 30 days of receipt. For complex requests, we may extend this period by an additional 30 days, in which case we will notify you of the extension and the reason for the delay.
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